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5 Work-at-Home Phone Jobs That Don't Involve Selling!



Remote phone jobs are becoming increasingly popular as companies save costs by building virtual call centers staffed with remote workers worldwide.

If you’re interested in working from home in a phone-based role, there are a few essentials you’ll need, such as a landline, a quiet workspace, and the right equipment. Once you're set up, you'll find many opportunities with good pay, flexible hours, and sometimes even benefits.

However, many phone jobs involve sales, which isn’t ideal for everyone. Some people prefer not to sell products due to personal preferences or a lack of comfort in persuasive roles.

The good news is that plenty of remote phone jobs don’t require selling at all. Below is a list of five such opportunities. Keep in mind, these positions tend to fill quickly, so it’s wise to check frequently for openings.

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Work-at-Home Phone Jobs That Don’t Require Selling

1. Williams-Sonoma

Role: Seasonal Remote Customer Service Representative

Responsibilities: Handle customer questions, provide product information, and process returns.

Requirements: High school diploma/GED and 1-2 years of customer service experience.

Pay: $15 per hour, with benefits offered.

Availability: Open in many U.S. locations.

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2. Chevron Federal Credit Union

Role: Remote Member Support Representative

Responsibilities: Answer calls, provide information about Credit Union membership, and assist with products and services.

Requirements: 1-2 years of call center, teller, or retail experience.

Pay: $31,000–$53,000 annually, depending on experience.

Availability: Full-time positions in the U.S.

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3. Dynata

Role: Virtual Call Center Agent

Responsibilities: Conduct outbound surveys on topics like politics and customer satisfaction, recording responses accurately.

Requirements: None specified beyond basic qualifications.

Pay: $13 per hour.

Availability: Part-time roles in many U.S. locations.

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4. SERVICE 800

Role: Remote Customer Service Representative

Responsibilities: Conduct interviews with customers about recent service experiences.

Requirements: Previous customer service experience, computer knowledge, and telephone skills.

Pay: Not disclosed.

Availability: Hiring in specific U.S. states (FL, GA, IA, MN, ND, SD, TX, WI) and globally in Asia, South America, and Europe.

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5. eMoney Advisor

Role: Client Support Specialist

Responsibilities: Respond to customer inquiries, resolve issues, and escalate cases when needed.

Requirements: 2+ years of experience in customer service, call centers, or similar support roles.

Pay: $47,000–$60,000 annually.

Availability: Full-time positions in the U.S.

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Conclusion

These roles represent just a small sample of the non-sales phone jobs available. The demand for remote work is growing, so keep an eye on job boards for similar opportunities.

If you’re looking for a way to make money without stepping into a sales role, these positions could be the perfect fit!

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